Whatsapp For Business

For medium and large businesses, the WhatsApp Business API powers your communication with your stakeholders all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way. With 1.5 Billion users worldwide as of 2020, we know that WhatsApp is a great way to build relationships with your customers, and you stand to benefit the most from being able to communicate with customers in your region over WhatsApp.

The reasons for adding WhatsApp are are that there are so many users on WhatsApp that the platform is somewhat hard to ignore. In early 2020, WhatsApp hit 2 billion users, up from 1.5 billion users in Q4 2017. This is an amazing feat considering it is approaching the numbers of Facebook, which currently claims 2.5 billion users as of Q4 2019.

Features and Benefits

Whatsapp For Business allows small and large businesses alike to reach customer whilst allowing people working in the business to separate their personal and their business WhatsApp conversations. Below are some of the advantages Whatsapp Business will bring to your organization.

  • Transactional Alerts: Instant billing, adjustments and receipt notifications on the go integratable with direct payment gateways for collections
  • Notifications and Broadcasting: Keep your customers in sync with the latest happenings for increased customer satisfaction and compliance
  • Robotic Self Service: Smart Bots handle your responses to resolve 75% of the customer queries immediately
  • Customer Support Not just computerised responses, get in touch with your customers personally when required.
  • High Connectivity: Stay connected with your stakeholders over the largest messaging network
  • Leverage Automation: Increase collections with self service bill generation, notification for bill generation and payment reminders
  • Provide Value: Leverage messaging to achieve better customer experience and utility

Whatsapp For Business Pricing

Whatsapp For Business is one of the most cost-effective communications platform around. By incorporating it into your business operations you will see cost-saving results that will make a significant impact on your bottom-line. The pricing details for Whatsapp for Business are outlined below.

  • No charges for incoming messages
  • No charges for incoming messages
  • Charged on per delivered outgoing message (text/media) (opex based costing)
  • Cloud hosted network server
  • Plug and play solution

Get in touch for a customised quote.